APA Citation

Saville, J., & Reid, H. (2002). Managing effectively: Continuous improvement customer servis,innovation and change. Australia: Pearson Education.

Chicago Style Citation

Saville, James, and Howard Reid. Managing Effectively: Continuous Improvement Customer Servis,innovation and Change. Australia: Pearson Education, 2002.

MLA Citation

Saville, James, and Howard Reid. Managing Effectively: Continuous Improvement Customer Servis,innovation and Change. Australia: Pearson Education, 2002.

Warning: These citations may not always be 100% accurate.