APA (7th ed.) Citation

Dignen, B. (1999). English for the telephone: Down to business. Falcon Press Sdn Bhd.

Chicago Style (17th ed.) Citation

Dignen, Bob. English for the Telephone: Down to Business. Selangor: Falcon Press Sdn Bhd, 1999.

MLA (9th ed.) Citation

Dignen, Bob. English for the Telephone: Down to Business. Falcon Press Sdn Bhd, 1999.

Warning: These citations may not always be 100% accurate.