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Applying Sun Tzu's art of war...
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Applying Sun Tzu's art of war in customer services
Bibliographic Details
Main Author:
Khoo, Kheng-Hor
(Author)
Format:
Book
Language:
English
Published:
Subang Jaya:
Pelanduk Publications,
2002.
Subjects:
Customer service
Holdings
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Description
Physical Description:
124 pages: illustrations; 15 cm.
ISBN:
9679788067 (pbk)
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