Applying Sun Tzu's art of war in customer services
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Subang Jaya :
Pelanduk Publications
2002
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| Subjects: |
| Physical Description: | 124 pages : illustrations ; 15 cm. |
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| ISBN: | 9679788067 (pbk) |