Description: Applying Sun Tzu's art of war in customer services

Bibliographic Details
Main Author:	Khoo, Kheng-Hor (Author)
Format:	Book
Language:	English
Published:	Subang Jaya: Pelanduk Publications, 2002.
Subjects:	Customer service

Description
Physical Description:	124 pagesbillustrations; 15 cm.
ISBN:	9679788067 (pbk)