APA (7th ed.) Citation

Taylor, S. (2004). Model business letters, e-mails and other business documents (Sixth edition.). Prentice Education.

Chicago Style (17th ed.) Citation

Taylor, Shirley. Model Business Letters, E-mails and Other Business Documents. Sixth edition. London: Prentice Education, 2004.

MLA (9th ed.) Citation

Taylor, Shirley. Model Business Letters, E-mails and Other Business Documents. Sixth edition. Prentice Education, 2004.