Client relationship management : how to turn client relationship into a competitive advantage

Bibliographic Details
Main Author: Po-Chedley, David A. (Author)
Format: Book
Language:English
Published: Massachusetts: Human Resource Development Press, Inc., 2001.
Subjects:
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040 |a INS 
090 0 0 |a HF5415.5   |b .P63 2001 
100 1 |a Po-Chedley, David A.   |e author  
245 1 0 |a Client relationship management :   |b how to turn client relationship into a competitive advantage   |c David A Po-Chedley. 
264 1 |a Massachusetts:   |b Human Resource Development Press, Inc.,   |c 2001. 
300 |a xii, 185 pages:   |b illustrations;   |c 23 cm. 
336 |a text  |2 rdacontent 
337 |a unmediated  |2 rdamedia 
338 |a volume  |2 rdacarrier 
650 0 |a Customer loyalty  
650 0 |a Relationship marketing  
650 0 |a Customer relations --   |x Management  
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