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00849cam a2200229 7i4500 |
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0000014908 |
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20230308090000.0 |
| 008 |
050128 mau eng |
| 020 |
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|a 0874256372
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| 040 |
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|a INSlbenglcINSlerda
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| 090 |
0 |
0 |
|a HF5415.5
|b .P63 2001
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| 100 |
1 |
|
|a Po-Chedley, David A.
|e author
|
| 245 |
1 |
0 |
|a Client relationship management :
|b how to turn client relationship into a competitive advantage
|c David A Po-Chedley.
|
| 264 |
|
1 |
|a Massachusetts:
|b Human Resource Development Press, Inc.,
|c 2001.
|
| 300 |
|
|
|a xii, 185 pages:
|b illustrations;
|c 23 cm.
|
| 336 |
|
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|a text
|2 rdacontent
|
| 337 |
|
|
|a unmediated
|2 rdamedia
|
| 338 |
|
|
|a volume
|2 rdacarrier
|
| 650 |
|
0 |
|a Customer loyalty
|
| 650 |
|
0 |
|a Relationship marketing
|
| 650 |
|
0 |
|a Customer relations --
|x Management
|
| 999 |
|
|
|a 0000009389
|b BOOK
|c Open Shelf
|e PERPUSTAKAAN INSPEN
|
