Keeping the customer satisfied : Customer care in a travel firm [

Bibliographic Details
Format:	Book
Published:	London : TV Choice Productions , n.d.
Subjects:	Consumer satisfaction

MARC


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245	1	0	\|a Keeping the customer satisfied : \|b Customer care in a travel firm [ \|h video disc]
260			\|a London : \|b TV Choice Productions , \|c n.d.
300			\|a 1 videodisc (32 min.) : \|b sd., col. ; \|c 4 3/4 in.
500			\|a Also available in vhs format : VHS 995
650		0	\|a Consumer satisfaction
999			\|a 0995 \|b VIDEO \|c Open Shelf \|e Default branch
999			\|a VCD0000207 \|b VIDEO CD \|c Media Collection \|e Default branch