Keeping the customer satisfied : Customer care in a travel firm.

Bibliographic Details
Format: Book
Published: London: TV Choice Productions, n.d..
Subjects:
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001 0000014157
005 20111222090000.0
040 |a INS 
090 0 0 |a VCD 207  
245 1 0 |a Keeping the customer satisfied :   |b Customer care in a travel firm. 
260 |a London:   |b TV Choice Productions,   |c n.d.. 
300 |a 1 videodisc (32 min.):   |b sd., col.;   |c 4 3/4 in. 
500 |a Also available in vhs format : VHS 995 
650 0 |a Consumer satisfaction  
999 |a 0995  |b VIDEO  |c Open Shelf  |e PERPUSTAKAAN INSPEN 
999 |a VCD0000207  |b VIDEO CD  |c Media Collection  |e PERPUSTAKAAN INSPEN