Designing and delivering superior customer value concepts : Cases and applications
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Boca Raton :
St. Lucie Press ,
1999
|
| Subjects: |
MARC
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| 100 | 1 | |a Weinstein |c Art | |
| 245 | 1 | 0 | |a Designing and delivering superior customer value concepts : |b Cases and applications |c Art Weinstein |
| 260 | |a Boca Raton : |b St. Lucie Press , |c 1999 | ||
| 300 | |a iii : |b 388p ; |c 24cm. | ||
| 650 | 0 | 0 | |a Customer Services-Management |
| 650 | 0 | 0 | |a Customer Statistaction |
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