Designing and delivering superior customer value concepts : Cases and applications
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Boca Raton:
St. Lucie Press,
1999.
|
| Subjects: |
| LEADER | 00562cam a2200169 7i4500 | ||
|---|---|---|---|
| 001 | 0000013553 | ||
| 005 | 20050419090000.0 | ||
| 020 | |a 1574442406 | ||
| 040 | |a INS | ||
| 090 | 0 | 0 | |a HF5415.5 |b J6393 1999 |
| 100 | 1 | |a Weinstein, |c Art | |
| 245 | 1 | 0 | |a Designing and delivering superior customer value concepts : |b Cases and applications |c Art Weinstein. |
| 260 | |a Boca Raton: |b St. Lucie Press, |c 1999. | ||
| 300 | |a iii: |b 388p; |c 24cm. | ||
| 650 | 0 | 0 | |a Customer Services-Management |
| 650 | 0 | 0 | |a Customer Statistaction |
| 999 | |a 0000014094 |b BOOK |c Open Shelf |e PERPUSTAKAAN INSPEN | ||