Kotter, J. P., & Dan S.Choen. (2002). The heart of change. Boston: Harvard Business School Press.
Chicago Style CitationKotter, John P., and Dan S.Choen. The Heart of Change. Boston: Harvard Business School Press, 2002.
MLA CitationKotter, John P., and Dan S.Choen. The Heart of Change. Boston: Harvard Business School Press, 2002.
Warning: These citations may not always be 100% accurate.