APA (7th ed.) Citation

Kotter, J. P., & Dan S.Choen. (2002). The heart of change. Harvard Business School Press.

Chicago Style (17th ed.) Citation

Kotter, John P., and Dan S.Choen. The Heart of Change. Boston: Harvard Business School Press, 2002.

MLA (9th ed.) Citation

Kotter, John P., and Dan S.Choen. The Heart of Change. Harvard Business School Press, 2002.