APA (7th ed.) Citation

Westheimer, P. H., & Mastro. (1994). How to write complaint letters that work! SS. Mubaruk & brothers.

Chicago Style (17th ed.) Citation

Westheimer, Patricia H., and Mastro. How to Write Complaint Letters That Work! Singapore: SS. Mubaruk & brothers, 1994.

MLA (9th ed.) Citation

Westheimer, Patricia H., and Mastro. How to Write Complaint Letters That Work! SS. Mubaruk & brothers, 1994.