Cole, K. (2000). Crystal clear communication: Skills for understanding and being understood. Pearson Education.
Chicago Style (17th ed.) CitationCole, Kris. Crystal Clear Communication: Skills for Understanding and Being Understood. Australia: Pearson Education, 2000.
MLA (9th ed.) CitationCole, Kris. Crystal Clear Communication: Skills for Understanding and Being Understood. Pearson Education, 2000.
Warning: These citations may not always be 100% accurate.