Customer-inspired quality : Looking backward through the telescope
| Main Author: | |
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| Format: | Book |
| Published: |
San Francisco:
Jossey-Bass Inc..
|
| Subjects: |
PERPUSTAKAAN INSPEN
| Call Number: |
HD62 15 SH251 1996 |
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| Accession | Item Category | Format | Status | Notes |
|---|
| 0000009038 | Open Shelf | BOOK | CIRCULATED |