Pengurusan berkualiti dalam perkhidmatan
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Kuala Lumpur:
Utusan Publication & Distributors,
1996.
|
| Subjects: |
| LEADER | 00526cam a2200157 7i4500 | ||
|---|---|---|---|
| 001 | 0000012656 | ||
| 005 | 20050429090000.0 | ||
| 020 | |a 9676106240 | ||
| 040 | |a INS | ||
| 090 | 0 | 0 | |a HD62.15 |b C417 1996 |
| 100 | 1 | |a Chek Mat | |
| 245 | 1 | 0 | |a Pengurusan berkualiti dalam perkhidmatan |c Chek Mat. |
| 260 | |a Kuala Lumpur: |b Utusan Publication & Distributors, |c 1996. | ||
| 300 | |a viii: |b 140p; |c 21cm. | ||
| 650 | 0 | 0 | |a Social Services-Malaysia-Quality Control -- |x Benchmarking (Management) |
| 999 | |a 0000009017 |b BOOK |c Open Shelf |e PERPUSTAKAAN INSPEN | ||