Pengurusan berkualiti dalam perkhidmatan

Bibliographic Details
Main Author:	Chek Mat
Format:	Book
Published:	Kuala Lumpur : Utusan Publication & Distributors , 1996
Subjects:	Social Services-Malaysia-Quality Control > Benchmarking (Management)

Description
Physical Description:	viii : 140p ; 21cm.
ISBN:	9676106240

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