Customer service : A practical approach
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Upper Saddle River :
NJ Prentice Hall ,
2003
|
| Subjects: |
MARC
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|---|---|---|---|
| 001 | 0000012602 | ||
| 005 | 20050419.0 | ||
| 020 | |a 0130978531 | ||
| 040 | |a INS | ||
| 090 | 0 | 0 | |a HF5415.5 |b H2897 2003 |
| 100 | 1 | |a Harris, Elaine K. | |
| 245 | 1 | 0 | |a Customer service : |b A practical approach |c Elaine K. Harris |
| 260 | |a Upper Saddle River : |b NJ Prentice Hall , |c 2003 | ||
| 300 | |a xi : |b 164p ; |c 26cm. | ||
| 650 | 0 | 0 | |a Customer Services |
| 999 | |a 0000013854 |b BOOK |c Open Shelf |e Default branch | ||