APA Citation

Harris, E. K. (2003). Customer service: A practical approach. Upper Saddle River: NJ Prentice Hall.

Chicago Style Citation

Harris, Elaine K. Customer Service: A Practical Approach. Upper Saddle River: NJ Prentice Hall, 2003.

MLA Citation

Harris, Elaine K. Customer Service: A Practical Approach. Upper Saddle River: NJ Prentice Hall, 2003.

Warning: These citations may not always be 100% accurate.