APA Citation

Jay, R. Fast thinking: Difficult people - avoid confrontation - deal with the problem- improve the atmusphere. Harlow Pearson Education: 2001.

Chicago Style Citation

Jay, Ros. Fast Thinking: Difficult People - Avoid Confrontation - Deal With the Problem- Improve the Atmusphere. Harlow Pearson Education: 2001.

MLA Citation

Jay, Ros. Fast Thinking: Difficult People - Avoid Confrontation - Deal With the Problem- Improve the Atmusphere. Harlow Pearson Education: 2001.

Warning: These citations may not always be 100% accurate.