Cover Image

QR Code

The essential guide to knowledge management : E-Business and CRM applications

Bibliographic Details
Main Author:	Tiwana, Amrit
Format:	Book
Published:	Upper Saddle River,NJ: Prentice Hall.
Subjects:	Customer relations Knowledge management Electronic commerce

Similar Items

The knowledge management toolkit : Practical techniquest for building a knowledge management systems
by: Tiwana Amrit
Published: (1999)

The knowledge management toolkit : Practical techniques for building a knowledge management system
by: Tiwana Amrit

Essentials of knowledge management
by: Berseron, Bryan
Published: (2003)

Knowledge management and networked environments.
Published: (2003)

Knowledge management : theory in practice
by: Massingham, Peter
Published: (2018)

Fundamentals of knowledge management
by: Ho Teck June
Published: (2003)

Knowledge management in theory and practice
by: Dalkir, Kimiz
Published: (2005)

Knowledge Management Strategies
by: Honeycutt, Jerry
Published: (2000)

A guide to managing knowledge : Gultivating communities of practice
by: Wenger, Etienne
Published: (2000)

Effective knowledge management : A best practice blueprint
by: Kermally, Sultan
Published: (2002)

Knowledge management : tools and techniques
by: Foo, Schubert
Published: (2007)

Smart-things to know about knowledge management
by: Koulopoulos, Thomas M.
Published: (1999)

Understanding knowledge management
by: Jamaliah Abdul Hamid
Published: (2003)

Knowledge management : through the technology glass
by: Handzic, Meliha
Published: (2004)

Reaching for the knowledge edge
by: Hatten, Kenneth J
Published: (2001)

Knowledge sharing behaviour
by: Nor Intan Saniah Sulaiman
Published: (2012)

20 jam mengenali eCRM
by: Khairul Nizam Zainal Badri
Published: (2007)

Harvard business review on knowledge management.
Published: (1988)

Knowledge management : A state of the guide
by: Gamble, Paul R.
Published: (2001)

Executive's guide to e-business : from tactics to strategy
Published: (2000)

The eprocess edge,creating customer value and business wealth in the internet era
by: Keen, Peter
Published: (2000)

E-Service : 24 ways to keep your customers when the competition is just a click away
by: Zemke, Ron
Published: (2001)

The complete idiot's guide to e-commerce
by: Smith, Rob
Published: (2000)

Managing knowledge workers
by: Horibe, Frances
Published: (1999)

Learning to fly : practical knowledge management from some of the world's leading learning organizations
by: Collison, Chris
Published: (2004)

Introduction to e-commerce
by: Turban, Efraim
Published: (2003)

Introduction to e-commerce
by: Rayport, Jeffrey F.
Published: (2002)

Internet : Business models and strategies : text and cases
by: Afuan, Allan
Published: (2003)

Managing knowledge workers : New skills and attitudes to unlock the intellectual capital in your organization
by: Horibe, Frances
Published: (1999)

Human systems management (HSM) : integrating knowledge, management and systems
by: Zeleny, Milan
Published: (2005)

The Invisible Customer : Strategies for successful customer service down the wire
by: Clegg, Brian
Published: (2000)

Intellectual capital and knowledge management : strategic management of knowledge resources
by: Ricceri, Federica
Published: (2008)

E-commerce : the cutting edge of business
by: Bajaj, Kamlesh K
Published: (1999)

Harvard business review on advances in strategy.
Published: (2002)

Building an e-business : From the ground up
by: Reding, Elizabeth Eisner
Published: (2001)

Knowledge Management : Learning from Knowledge Engineering
by: Liebowitz, Jay
Published: (2001)

Electronic commerce : management economics marketing and technology
by: O'Daniel, Thomas
Published: (2000)

Key concepts in E-commerce
by: Charlesworth, Alan
Published: (2007)

The e-commerce question and answer book
by: Rosen, Anita
Published: (2000)

The seven steps to nirvana : strategic insights into ebusiness transformation
by: Sawhney, Mohan
Published: (2001)