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The essential guide to knowled...
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The essential guide to knowledge management : E-Business and CRM applications
Bibliographic Details
Main Author:
Tiwana, Amrit
Format:
Book
Published:
Upper Saddle River,NJ:
Prentice Hall.
Subjects:
Customer relations
Knowledge management
Electronic commerce
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Physical Description:
xxiv: 315p; 24cm.
ISBN:
0130320005
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