Tiwana, A. The essential guide to knowledge management: E-Business and CRM applications. Upper Saddle River,NJ: Prentice Hall.
Chicago Style CitationTiwana, Amrit. The Essential Guide to Knowledge Management: E-Business and CRM Applications. Upper Saddle River,NJ: Prentice Hall.
MLA CitationTiwana, Amrit. The Essential Guide to Knowledge Management: E-Business and CRM Applications. Upper Saddle River,NJ: Prentice Hall.
Warning: These citations may not always be 100% accurate.