APA (7th ed.) Citation

Taylor, S. (2000). Essential communication skills: The ultimate guide to successful business communication. Person education limited.

Chicago Style (17th ed.) Citation

Taylor, Shirley. Essential Communication Skills: The Ultimate Guide to Successful Business Communication. England: Person education limited, 2000.

MLA (9th ed.) Citation

Taylor, Shirley. Essential Communication Skills: The Ultimate Guide to Successful Business Communication. Person education limited, 2000.