Harvard business review on customer relationship management.
| Format: | Book |
|---|---|
| Published: |
Boston:
Harvard business school publishing,
2001.
|
| Subjects: |
| LEADER | 00465cam a2200145 7i4500 | ||
|---|---|---|---|
| 001 | 0000012204 | ||
| 005 | 20050419090000.0 | ||
| 020 | |a 1578516994 | ||
| 040 | |a INS | ||
| 090 | 0 | 0 | |a HF5415.5 |b H37 2002 |
| 245 | 1 | 0 | |a Harvard business review on customer relationship management. |
| 260 | |a Boston: |b Harvard business school publishing, |c 2001. | ||
| 300 | |a vii: |b 192p; |c 21cm. | ||
| 650 | 0 | 0 | |a Customer relations -- |x Management |
| 999 | |a 0000013525 |b BOOK |c Open Shelf |e PERPUSTAKAAN INSPEN | ||