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00000cam a2200000 7i4500 |
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0000012108 |
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20241018.0 |
| 008 |
030829 at eng |
| 020 |
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|a 1875889418
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| 040 |
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|a INS
|b eng
|e rda
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| 090 |
0 |
0 |
|a HF5415.5
|b .L5479 2001
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| 100 |
1 |
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|a Lennon, Garry ,
|e author
|
| 245 |
1 |
0 |
|a High powered customer service training activities
|c Garry Lennon
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| 264 |
|
1 |
|a Australia :
|b Business Publishing
|c 2001
|
| 300 |
|
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|a xxiv, 140 pages ;
|c 29 cm.
|
| 336 |
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|a text
|2 rdacontent
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| 337 |
|
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|a unmediated
|2 rdamedia
|
| 338 |
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|a volume
|2 rdacarrier
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| 650 |
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0 |
|a Customer services
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| 650 |
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0 |
|a Employee, training of
|
| 999 |
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|a 0000008607
|b BOOK
|c Open Shelf
|e Default branch
|