The customer differential : the complete guide to implementing customer relationship management

Bibliographic Details
Main Author: Nykamp, Melinda
Format: Book
Published: New york: Amacom, 2001.
Subjects:
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005 20220223090000.0
020 |a 081440622X  
040 |a INS 
090 0 0 |a HF5415.5   |b N947 2001 
100 1 |a Nykamp, Melinda  
245 1 4 |a The customer differential :   |b the complete guide to implementing customer relationship management   |c Melinda Nykamp. 
260 |a New york:   |b Amacom,   |c 2001. 
300 |a x:   |b 212p;   |c 24cm. 
500 |a Includes index 
650 0 0 |a Customer relations --   |x Management  
650 0 0 |a Data mining  
999 |a 0000012809  |b BOOK  |c Open Shelf  |e PERPUSTAKAAN INSPEN