The customer differential : the complete guide to implementing customer relationship management
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New york :
Amacom ,
2001
|
| Subjects: |
MARC
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|---|---|---|---|
| 001 | 0000012034 | ||
| 005 | 20220223.0 | ||
| 020 | |a 081440622X | ||
| 040 | |a INS | ||
| 090 | 0 | 0 | |a HF5415.5 |b N947 2001 |
| 100 | 1 | |a Nykamp, Melinda | |
| 245 | 1 | 4 | |a The customer differential : |b the complete guide to implementing customer relationship management |c Melinda Nykamp |
| 260 | |a New york : |b Amacom , |c 2001 | ||
| 300 | |a x : |b 212p ; |c 24cm. | ||
| 500 | |a Includes index | ||
| 650 | 0 | 0 | |a Customer relations |x Management |
| 650 | 0 | 0 | |a Data mining |
| 999 | |a 0000012809 |b BOOK |c Open Shelf |e Default branch | ||