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The customer differential :
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The customer differential : the complete guide to implementing customer relationship management
Bibliographic Details
Main Author:
Nykamp, Melinda
Format:
Book
Published:
New york:
Amacom,
2001.
Subjects:
Customer relations --
>
Management
Data mining
Holdings
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Description
Item Description:
Includes index
Physical Description:
x: 212p; 24cm.
ISBN:
081440622X
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