APA (7th ed.) Citation

Hooks, I. F., & Farry, K. A. (2001). Customer-centered products: Creating successful products through smart requirements management. Amacom.

Chicago Style (17th ed.) Citation

Hooks, Ivy F., and Kristin A. Farry. Customer-centered Products: Creating Successful Products Through Smart Requirements Management. New York: Amacom, 2001.

MLA (9th ed.) Citation

Hooks, Ivy F., and Kristin A. Farry. Customer-centered Products: Creating Successful Products Through Smart Requirements Management. Amacom, 2001.