Delivering knock your socks off service : Ron Zemke.
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New york:
Amacom,
2003.
|
| Subjects: |
| LEADER | 00446cam a2200157 7i4500 | ||
|---|---|---|---|
| 001 | 0000011998 | ||
| 005 | 20050419090000.0 | ||
| 020 | |a 081440765X | ||
| 040 | |a INS | ||
| 090 | 0 | 0 | |a HF5415.5 |b Z4573 2002 |
| 100 | 1 | |a Zemke, Ron | |
| 245 | 1 | 0 | |a Delivering knock your socks off service : |b Ron Zemke. |
| 260 | |a New york: |b Amacom, |c 2003. | ||
| 300 | |a viii: |b 184p; |c 23cm. | ||
| 650 | 0 | 0 | |a Customer services |
| 999 | |a 0000012819 |b BOOK |c Open Shelf |e PERPUSTAKAAN INSPEN | ||