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| LEADER |
00616cam a2200193 7i4500 |
| 001 |
0000011981 |
| 005 |
20050419090000.0 |
| 020 |
|
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|a 1578512050
|
| 040 |
|
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|a INS
|
| 090 |
0 |
0 |
|a HF5415.525.
|b R45 2001
|
| 100 |
1 |
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|a Reichheld, Frederick F
|
| 245 |
1 |
0 |
|a Loyalty rules! :
|b How today's leaders build lasting relationships
|c Frederick F. Reichheld.
|
| 260 |
|
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|a Boston:
|b Harvard business school press,
|c 2001.
|
| 300 |
|
|
|a xiii:
|b 213p;
|c 24cm.
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| 650 |
0 |
0 |
|a Employee loyalty
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| 650 |
0 |
0 |
|a Leadership
|
| 650 |
0 |
0 |
|a Customer relations
|
| 650 |
0 |
0 |
|a Customer loyalty
|
| 999 |
|
|
|a 0000012906
|b BOOK
|c Open Shelf
|e PERPUSTAKAAN INSPEN
|
