APA Citation

Reichheld, F. F. (2001). Loyalty rules!: How today's leaders build lasting relationships. Boston: Harvard business school press.

Chicago Style Citation

Reichheld, Frederick F. Loyalty Rules!: How Today's Leaders Build Lasting Relationships. Boston: Harvard business school press, 2001.

MLA Citation

Reichheld, Frederick F. Loyalty Rules!: How Today's Leaders Build Lasting Relationships. Boston: Harvard business school press, 2001.

Warning: These citations may not always be 100% accurate.