Rossiter, J. (1996). Total quality management: Mastering your small business. LIB.
Chicago Style (17th ed.) CitationRossiter, Jill. Total Quality Management: Mastering Your Small Business. Madison, Wisconsin: LIB, 1996.
MLA (9th ed.) CitationRossiter, Jill. Total Quality Management: Mastering Your Small Business. LIB, 1996.
Warning: These citations may not always be 100% accurate.