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LEADER |
00587cam a2200169 7i4500 |
001 |
0000011653 |
005 |
20050503090000.0 |
020 |
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|a 0471644099
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040 |
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|a INS
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090 |
0 |
0 |
|a HF5415.5.
|b B763 2000
|
100 |
1 |
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|a Brown, Stanky A
|
245 |
1 |
0 |
|a Customer relationship management :
|b A strategic imperative in the world of E business.
|
260 |
|
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|a New York:
|b John Wiley & sins Canada ltd,
|c 2000.
|
300 |
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|a vi:
|b 345p;
|c 24cm.
|
650 |
0 |
0 |
|a Customer relations --
|x management
|
999 |
|
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|a 0000008616
|b BOOK
|c Open Shelf
|e PERPUSTAKAAN INSPEN
|
999 |
|
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|a 0000014744
|b BOOK
|c Open Shelf
|e PERPUSTAKAAN INSPEN
|