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Customer relationship manageme...
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Customer relationship management : A strategic imperative in the world of E business.
Bibliographic Details
Main Author:
Brown, Stanky A
Format:
Book
Published:
New York:
John Wiley & sins Canada ltd,
2000.
Subjects:
Customer relations --
>
management
Holdings
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Physical Description:
vi: 345p; 24cm.
ISBN:
0471644099
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