APA Citation

Brown, S. A. (2000). Customer relationship management: A strategic imperative in the world of E business. New York: John Wiley & sins Canada ltd.

Chicago Style Citation

Brown, Stanky A. Customer Relationship Management: A Strategic Imperative in the World of E Business. New York: John Wiley & sins Canada ltd, 2000.

MLA Citation

Brown, Stanky A. Customer Relationship Management: A Strategic Imperative in the World of E Business. New York: John Wiley & sins Canada ltd, 2000.

Warning: These citations may not always be 100% accurate.