Sashkin, M., & Kiser. (1993). Putting Total Quality Management to work. San Francisco: Berrett-Koehler.
Chicago Style CitationSashkin, Marshall, and Kiser. Putting Total Quality Management to Work. San Francisco: Berrett-Koehler, 1993.
MLA CitationSashkin, Marshall, and Kiser. Putting Total Quality Management to Work. San Francisco: Berrett-Koehler, 1993.
Warning: These citations may not always be 100% accurate.