Managing the customer experience : turning customers into advocates

Bibliographic Details
Main Authors: Smith, Shuan (Author), Wheeler, Joe (Author)
Format: Book
Language:English
Published: London : Prentice Hall 2002
Subjects:

PERPUSTAKAAN INSPEN

Holdings details from PERPUSTAKAAN INSPEN
Call Number: HF5415 5 S65 2002
Accession Item Category Format Status Notes
0000010821 Open Shelf BOOK AVAILABLE