Managing the customer experience : turning customers into advocates

Bibliographic Details
Main Author: Smith, Shuan (Author)
Other Authors: Wheeler, Joe
Format: Book
Language:English
Published: London: Prentice Hall, 2002.
Subjects:

PERPUSTAKAAN INSPEN

Holdings details from PERPUSTAKAAN INSPEN
Call Number: HF5415 5 S65 2002
Accession Item Category Format Status Notes
0000010821 Open Shelf BOOK AVAILABLE