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20230208090000.0 |
| 008 |
030819 enk eng |
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|a 0749430737
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| 040 |
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|a INS
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| 090 |
0 |
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|a HF5415.5
|b .F8691 1999
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| 100 |
1 |
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|a Frazer, John-Robinson
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| 245 |
1 |
0 |
|a It's all about customers ! :
|b the perfect way to grow your business through marketing, sales and service
|c John Frazer-Robinson.
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| 264 |
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4 |
|c ♭1999.
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| 264 |
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1 |
|a London:
|b Kogan Page Limited,
|c 1999.
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| 300 |
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|a xvi, 192 pages:
|b illustrations;
|c 23 cm.
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| 336 |
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|a text
|2 rdacontent
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| 337 |
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|a unmediated
|2 rdamedia
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| 338 |
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|a volume
|2 rdacarrier
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| 504 |
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|a Includes bibliographical references and index
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| 650 |
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|a Marketing --
|x customer relations --
|y Customer services
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| 999 |
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|a 0000010317
|b BOOK
|c Open Shelf
|e PERPUSTAKAAN INSPEN
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| 999 |
|
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|a 0000011700
|b BOOK
|c Open Shelf
|e PERPUSTAKAAN INSPEN
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