Delivering knock your socks off service
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York:
AMACOM,
2003.
|
| Edition: | 3rd ed.. |
| Subjects: |
| LEADER | 00471cam a2200169 7i4500 | ||
|---|---|---|---|
| 001 | 0000011148 | ||
| 005 | 20050419090000.0 | ||
| 020 | |a 081440765x | ||
| 040 | |a INS | ||
| 090 | 0 | 0 | |a HF5415.5. |b Z4593 2002 |
| 100 | 1 | |a Zemke, Ron | |
| 245 | 1 | 0 | |a Delivering knock your socks off service |c Ron Zemke. |
| 250 | |a 3rd ed.. | ||
| 260 | |a New York: |b AMACOM, |c 2003. | ||
| 300 | |a viii: |b 184p; |c 23cm. | ||
| 650 | 0 | 0 | |a Customer services |
| 999 | |a 0000011947 |b BOOK |c Open Shelf |e PERPUSTAKAAN INSPEN | ||