APA Citation

Zemke, R. (2003). Delivering knock your socks off service (3rd ed.). New York: AMACOM.

Chicago Style Citation

Zemke, Ron. Delivering Knock Your Socks Off Service. 3rd ed. New York: AMACOM, 2003.

MLA Citation

Zemke, Ron. Delivering Knock Your Socks Off Service. 3rd ed. New York: AMACOM, 2003.

Warning: These citations may not always be 100% accurate.