APA (7th ed.) Citation

Zemke, R. (2003). Delivering knock your socks off service (3rd ed.). AMACOM.

Chicago Style (17th ed.) Citation

Zemke, Ron. Delivering Knock Your Socks off Service. 3rd ed. New York: AMACOM, 2003.

MLA (9th ed.) Citation

Zemke, Ron. Delivering Knock Your Socks off Service. 3rd ed. AMACOM, 2003.

Warning: These citations may not always be 100% accurate.