E-Service : 24 ways to keep your customers when the competition is just a click away

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E-Service : 24 ways to keep your customers when the competition is just a click away

Bibliographic Details
Main Author:	Zemke, Ron
Other Authors:	Connellan, Tom
Format:	Book
Published:	New York : AMACOM , 2001
Subjects:	Customer services Electronic commerce

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