Delivering knock your socks off service
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
United States:
American Management Association, 2002.
|
| Edition: | 3rd. ed.. |
| Subjects: |
| LEADER | 00510cam a2200169 7i4500 | ||
|---|---|---|---|
| 001 | 0000010734 | ||
| 005 | 20050419090000.0 | ||
| 020 | |a 081440765X | ||
| 040 | |a INS | ||
| 090 | 0 | 0 | |a HF5415.5 Z4593 |b ZEM 2002 |
| 100 | 1 | |a Zemke, Ron | |
| 245 | 1 | 0 | |a Delivering knock your socks off service |c Ron Zemke. |
| 250 | |a 3rd. ed.. | ||
| 260 | |a United States: |b American Management Association, 2002. | ||
| 300 | |a 1 - 181 p.: |b ill.;; |c 27cm. | ||
| 650 | 0 | 0 | |a Customer services |
| 999 | |a 0000012613 |b BOOK |c Open Shelf |e PERPUSTAKAAN INSPEN | ||