APA Citation

Zemke, R. Delivering knock your socks off service (3rd. ed.). United States: American Management Association, 2002.

Chicago Style Citation

Zemke, Ron. Delivering Knock Your Socks Off Service. 3rd. ed. United States: American Management Association, 2002.

MLA Citation

Zemke, Ron. Delivering Knock Your Socks Off Service. 3rd. ed. United States: American Management Association, 2002.

Warning: These citations may not always be 100% accurate.