Efective marketing,Creating and keeping customers in an E-commerce world.

Bibliographic Details
Main Author:	Zikmund William G
Format:	Book
Published:	Australia: South-Western,2002.
Edition:	3rd.ed.
Subjects:	Consumer behaviour Marketing

Similar Items

Keeping the customer satisfied : Customer care in a travel.

Consumer behavior and managerial decision making
by: Kardes, Frank R.
Published: (2002)

Marketing : Connecting with customers
by: Harrell, Gilbert D.
Published: (2002)

The truth about: what customers want
by: Solomon, Michael R.
Published: (2009)

Keeping the customer satisfied : Customer care in a travel firm.

Customer satisfaction : Practical tools for building important relationship
by: Scott, Dru
Published: (2000)

The new market leaders : who winning and how in the battle for customers
by: Wiersema, Fred
Published: (2001)

E-marketing
by: Strauss, Judy
Published: (2000)

Consumer behavior
by: Schiffman, Leon G.
Published: (2000)

Customer marketing : how to improve the profitability of your customer base
by: Curry, Jay
Published: (1998)

What customer value most : How to achieve business transfer transformation of focusing on processes that touch your customer
by: Brown, Stanley A.
Published: (1995)

Mengendali aduan pelanggan : Mengubah cabaran kepada peluang
by: Denham, Jeniffer
Published: (2003)

Exploring marketing research
by: Zikmund, William G.
Published: (1982)

You the customer
by: Linder, Betram L.
Published: (1977)

Effective e-mail marketing
by: Lewis, Herschell Gordon
Published: (2002)

New economy-new competation : the rise of the consumer?
by: Asch, David
Published: (2001)

Why people buy.

Majlis pelancaran kajian kepuasan pelanggan JPPH Negeri Sembilan.
Published: (1996)

kualiti memenuhi kehendak pelanggan.

Consumer behavior : Buying, having and being
by: Solomon, Michael R.
Published: (2002)

Marketing : Connecting with customers.
by: Harrell, Gilbert D.

Managing to keep the customer : How to achieve and maintain superior customer service throughout the organization
by: Desatnick, Robert L.
Published: (1987)

Trump University marketing 101 : how to use the most powerful ideas in marketing to get more customers and keep them
by: Sexton, Don
Published: (2006)

When customers think we don't care : ending actions that self-destruct companies, customer service and jobs
by: Buchanan, Richard W.
Published: (2002)

E-commerce : business. technology. society
by: Laudon C., Kenneth
Published: (2012)

Kotler on marketing : how to create, win and dominate markets
by: Kotler, Philip
Published: (1999)

Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations
by: Allen,Derek R.
Published: (2010)

Marketing
by: M.Pride, William
Published: (2013)

Consumer behavior: : building marketing strategy
by: Hawkins Del.I
Published: (2010)

Customer equity : Building and managing relationships as valuable assets
by: Blattberg, Robert C.
Published: (2001)

Kotler on marketing : how to create, win and dominate markets
by: Kotler, Philip
Published: (1999)

Up your service! : Strategies and action steps to delight your customers now!
by: Kaufman, Ron
Published: (2000)

Customer value investment : formula for sustained business success
by: Mahajan,Gautam
Published: (2008)

What's the future of business? : changing the way businesses create experiences
by: Solis, Brian
Published: (2013)

Essentials of marketing : a global-managerial approach
by: Perreault, William D.
Published: (2000)

Marketing
by: Kurtz, David L
Published: (1981)

Marketing
by: Berkowitz, Eric N.
Published: (1986)

Marketing
by: Russ, Frederick A
Published: (1982)

It's all about customers ! : the perfect way to grow your business through marketing, sales and service
by: Frazer, John-Robinson
Published: (1999)

Applications in basic marketing : Clippings from the popular business press
by: Perreault, William D. Jr
Published: (2003)