Customer care : how to create an effective customer focus
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London :
Kogan Page Limited
2000
|
| Edition: | Third Edition |
| Subjects: |
| Physical Description: | viii, 215 pages : illustrations ; 24 cm. |
|---|---|
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0749432365 |