Customer care : how to create an effective customer focus
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
London:
Kogan Page Limited,
2000.
|
| Edition: | Third Edition. |
| Subjects: |
| Physical Description: | viii, 215 pages: illustrations; 24 cm. |
|---|---|
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0749432365 |