The Invisible Customer : Strategies for successful customer service down the wire
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
London:
Kogan page,
2000.
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| Subjects: |
| Item Description: | Includes index |
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| Physical Description: | vii, 216 pages: illustrations; 24 cm. |
| ISBN: | 074943144x |