APA (7th ed.) Citation

Bly, R. (1999). The encylopedia of business letters,fax memos and E-mail.

Chicago Style (17th ed.) Citation

Bly, Robert.W. The Encylopedia of Business Letters,fax Memos and E-mail. Career Press, 1999.

MLA (9th ed.) Citation

Bly, Robert.W. The Encylopedia of Business Letters,fax Memos and E-mail. 1999.