APA Citation

McManus, J., & Botten, N. Competitive strategies for service organizations. urdue University Press.

Chicago Style Citation

McManus, Joun, and Neil Botten. Competitive Strategies for Service Organizations. urdue University Press.

MLA Citation

McManus, Joun, and Neil Botten. Competitive Strategies for Service Organizations. urdue University Press.

Warning: These citations may not always be 100% accurate.