Description: The art of talking so that people will listen

Bibliographic Details
Main Author:	Swets, W. Paul
Format:	Book
Published:	New York: Simon & Schuster, 1992.
Edition:	1st ed..
Subjects:	Interpersonel communication

Description
Physical Description:	xv, 188p.; 14cm.
Bibliography:	Includes bibliographical references and index
ISBN:	0671761552