Swets, W. P. (1992). The art of talking so that people will listen. Simon & Schuster.
Chicago Style (17th ed.) CitationSwets, W. Paul. The Art of Talking so That People Will Listen. New York: Simon & Schuster, 1992.
MLA (9th ed.) CitationSwets, W. Paul. The Art of Talking so That People Will Listen. Simon & Schuster, 1992.
Warning: These citations may not always be 100% accurate.