Pengurusan khidmat pelanggan : petua dan teknik

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Pengurusan khidmat pelanggan : petua dan teknik

Bibliographic Details
Main Author:	Rahmat Ismail (Author)
Format:	Book
Language:	Malay
Published:	Kuala Lumpur : Utusan Publications & Distributors 2001
Subjects:	Consumer satisfaction Customer relations Customer services > Management.

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