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Pengurusan khidmat pelanggan :
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Pengurusan khidmat pelanggan : petua dan teknik
Bibliographic Details
Main Author:
Rahmat Ismail
(Author)
Format:
Book
Language:
Malay
Published:
Kuala Lumpur:
Utusan Publications & Distributors,
2001.
Subjects:
Consumer satisfaction
Customer services --
>
Management.
Customer relations
Holdings
Description
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